Zoho Canada today announced new procurement qualifications that make its technology more accessible to Canadian governments looking to modernize citizen services and internal operations.

Zoho is now a qualified CRM vendor on Supply Ontario’s Vendor of Record list and is an approved ERP supplier under Canoe Procurement Group of Canada’s ERP Program. At the federal level, Public Services and Procurement Canada has also qualified Zoho Canada to participate in opportunities across all three bands of the Government of Canada’s Artificial Intelligence Source List.

“Public sector organizations want to modernize, but they also need technology that is practical to adopt and easier to procure,” said LSP Chandrashekar, Managing Director, Zoho Canada. “These qualifications give governments more ways to access Zoho while helping them build better, more connected services for the people they serve.”

Supporting more connected public services

Zoho’s approach centres on connecting services, workflows, and data on one platform rather than adding more disconnected applications. Municipalities can use Zoho technology across areas including 311 services, permitting and licensing, citizen engagement, case management, analytics, and internal operations.

This approach reflects the broader platform model outlined in Zoho Canada’s public-sector strategy, which emphasizes shared data and cross-departmental workflows as foundations for better citizen experiences while honoring security, access and governance requirements.

Building for the Canadian public sector

Zoho has also launched a dedicated Canadian public sector website outlining its approach to municipal modernization and the ways its technology can support governments as they digitize services.

The company’s public-sector offering brings together multiple applications that enhance citizen and operations experiences, all embedded with Zia, Zoho’s AI assistant. Zoho operates Canadian data centres so citizen data is stored and processed domestically, ensuring data sovereignty is a standard part of the solution, not an add-on.

“Modernization should make government simpler for both residents and employees,” added LSP. “Our goal is to help public sector organizations start with the services that matter most, prove value quickly, and expand from there.”

More information about Zoho’s Canadian public sector solutions is available at Zoho for the Public Sector.

Zoho’s Privacy Pledge

Zoho respects user privacy and does not run on an ad-revenue model in any part of its business, including its free products. The company owns and operates its own data centers, giving it full oversight of customer data privacy and security. More than 150 million users worldwide, across more than 1 million paying organizations, rely on Zoho to run their businesses, including Zoho itself. For more information, visit zoho.com/privacy-commitment.html.

About Zoho Canada

Zoho Canada is part of Zoho Corporation, one of the world’s most prolific technology companies, with apps in nearly every major business category and a longstanding commitment to user privacy and data sovereignty. Zoho operates siloed Canadian data centres, keeping Canadian user data strictly within its boders. Zoho’s Canadian head office is located in Cornwall, Ontario.

For more information, visit www.zoho.com.

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